HITCHED on Wedzu

Store FAQ

Enquiries. HITCHED is a small independent shop. All your enquiries are important to us and we do our best to reply within 1 -2 working days. Thank you for your patience. We truly appreciate your business. If you have question about an order or need any assistance with your purchase please contact info@portobellojewelry.com What is the time of delivery? All of the pieces in our shop are carefully handmade to order and packed by hand. Current turn-around time for is 3-4 weeks. Please allow 1 week for delivery of domestic orders, 1-2 weeks for AU, UK & EU and 2- 4 weeks for all other international deliveries. Please plan ahead and allow enough time for delivery. HITCHED is not responsible for any items arriving late for your event or delays caused by postal/shipping companies. HITCHED will not accept packages returned due to failure to accept delivery. If you have any questions about an order please contact info@portobellojewelry.com. If you need a piece urgently please contact info@portobellojewelry.com to discuss the option of rushing your item. Do you accept returns/exchanges? All of our items are handmade and most are one of a kind features vintage adornments. Therefore, ALL SALES ARE FINAL.